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karthik seshadri

Music that evokes Nostalgia

Every song reminds us of a place or situation that we have been to or have experienced. We tend to listen to a song during a particular…

Jan 18, 2021

Music that evokes Nostalgia

Jan 18, 2021

The Weekend Chatroom | Data Security | How important is it to a common man? | Part 1

We often keep hearing about hackers stealing data or hacking accounts for ransom.

Sep 13, 2020

The Weekend Chatroom | Data Security | How important is it to a common man? | Part 1

Sep 13, 2020

The Weekend Chatroom: A chat with my Customer Success Guru!!

Customer Success has been the new buzz word in the SaaS industry. Especially with this pandemic, every subscription based company is…

Sep 7, 2020

Pic Courtesy:

Sep 7, 2020

The Weekend Chatroom — A chat with my Mentor

I was watching a random episode of KBC (Kaun Banega Crorepathi) where a contestant was put forth with a question. The contestant did not…

Aug 30, 2020

The Weekend Chatroom — A chat with my Mentor

Aug 30, 2020

Sometimes, things that screw-up at the start does end well!!

The entire world is locked down and the daily routine of everyone has been heavily impacted. People have been asked to stay indoor and its…

Apr 6, 2020

Sometimes, things that screw-up at the start does end well!!

Apr 6, 2020

How smooth onboarding can increase customer retention?

Onboarding a customer doesn’t end when the sales team closes the deal and initiates an official handover to the Account Manager or the…

Jan 19, 2020

How smooth onboarding can increase customer retention?

Jan 19, 2020

“Promoters” engagement strategy

In customer success, NPS (Net Promoter Score) is one of the very important metrics that give you a heads up about the customers who could…

Jan 10, 2020

“Promoters” engagement strategy

Jan 10, 2020

An incredible inning that I relish watching!!

It has been quite a while since I have sat through and watched an entire cricket match. Yesterday (Dec 6, 2019), I happened to witness one…

Dec 7, 2019

An incredible inning that I relish watching!!

Dec 7, 2019

What made me fall for Customer Success?

In the recent past the term “Customer Success” has become a buzz word in the SaaS industry. Since most of the product work on a…

Nov 21, 2019

What made me fall for Customer Success?

Nov 21, 2019

Worst Customer Service!!

If there is anyone out there who wishes to do a case study for “Worst Customer Experience”, Sun Direct would be the best option. I can…

Nov 10, 2019

Nov 10, 2019

karthik seshadri

karthik seshadri

Handsome :P | Young | Introvert | Music Enthusiast | Budding Writer | Budding Photographer | Cricket Fanatic | Fashion Admirer | Thamizhan | தாய் பாசம் கொண்டவன்

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