karthik seshadri – Medium

karthik seshadri

karthik seshadri

Music that evokes Nostalgia

Every song reminds us of a place or situation that we have been to or have experienced. We tend to listen to a song during a particular…

4 min readJan 18, 2021

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Music that evokes Nostalgia

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karthik seshadri

The Weekend Chatroom | Data Security | How important is it to a common man? | Part 1

We often keep hearing about hackers stealing data or hacking accounts for ransom.

5 min readSep 13, 2020

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The Weekend Chatroom | Data Security | How important is it to a common man? | Part 1

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karthik seshadri

The Weekend Chatroom: A chat with my Customer Success Guru!!

Customer Success has been the new buzz word in the SaaS industry. Especially with this pandemic, every subscription based company is…

4 min readSep 7, 2020

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Pic Courtesy:

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karthik seshadri

The Weekend Chatroom — A chat with my Mentor

I was watching a random episode of KBC (Kaun Banega Crorepathi) where a contestant was put forth with a question. The contestant did not…

4 min readAug 30, 2020

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The Weekend Chatroom — A chat with my Mentor

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karthik seshadri

Sometimes, things that screw-up at the start does end well!!

The entire world is locked down and the daily routine of everyone has been heavily impacted. People have been asked to stay indoor and its…

3 min readApr 6, 2020

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Sometimes, things that screw-up at the start does end well!!

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karthik seshadri

How smooth onboarding can increase customer retention?

Onboarding a customer doesn’t end when the sales team closes the deal and initiates an official handover to the Account Manager or the…

4 min readJan 19, 2020

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How smooth onboarding can increase customer retention?

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karthik seshadri

“Promoters” engagement strategy

In customer success, NPS (Net Promoter Score) is one of the very important metrics that give you a heads up about the customers who could…

3 min readJan 10, 2020

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“Promoters” engagement strategy

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karthik seshadri

An incredible inning that I relish watching!!

It has been quite a while since I have sat through and watched an entire cricket match. Yesterday (Dec 6, 2019), I happened to witness one…

3 min readDec 7, 2019

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An incredible inning that I relish watching!!

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karthik seshadri

What made me fall for Customer Success?

In the recent past the term “Customer Success” has become a buzz word in the SaaS industry. Since most of the product work on a…

4 min readNov 21, 2019

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What made me fall for Customer Success?

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karthik seshadri

Worst Customer Service!!

If there is anyone out there who wishes to do a case study for “Worst Customer Experience”, Sun Direct would be the best option. I can…

6 min readNov 10, 2019

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karthik seshadri

karthik seshadri

Handsome :P | Young | Introvert | Music Enthusiast | Budding Writer | Budding Photographer | Cricket Fanatic | Fashion Admirer | Thamizhan | தாய் பாசம் கொண்டவன்

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